Mr. Cash takes privacy seriously. Any personal data you share with us is handled with care and accountability. Before you begin using the application or any related service, please read this policy from start to finish so you understand what you are agreeing to.
All loan products offered through this application are issued and managed solely by Fast Coin Lending Corp., which operates in accordance with the lending rules applicable in the Philippines.
Information We May Collect
“Personal information” means any detail that can identify you on its own, or that can be combined with other details to identify you directly and distinctly — whether or not it is written down.
- Identity details: full name, date of birth, place of birth, citizenship, age, and gender.
- Contact details: your address, phone number, and email address.
- Verification documents: identification issued by a government authority.
- Financial details: bank account information, monthly income, e-wallet accounts, sources of income, and any outstanding loans.
- Professional background: education, employment status, employer name, company address, and company contact number.
- Device details: device type, operating system, and hardware specifications.
- Location: used to support credit scoring models, protect device security, and avoid service interruptions.
User declaration: By providing information about another person, you confirm that the person has agreed to its disclosure, processing, and storage in accordance with this policy and Republic Act No. 10173.
How We Collect Data While You Use the App
We follow our own privacy and data security standards at every stage. The categories below explain what is gathered, why it is needed, and how it is stored.
Using the application
We collect information generated as you use the app, always in line with our privacy and data security policies.
Where you are
With your consent, we monitor and collect location data. It feeds credit scoring models, helps prevent device loss or theft, and can affect customer service. Data is encrypted, sent over HTTPS to our dedicated servers, and never shared with third parties.
Your device profile
We collect device name, model, region and language settings, identifiers, software and hardware information, IP address, status, usage habits, and unique identifiers such as IMEI and serial number. This helps us recognise devices, block unauthorised use, and prevent fraud. All data is encrypted, uploaded to dedicated servers, and not shared with third parties.
Photo and file uploads
With your permission, the camera lets you upload photos or files for verification. Data is encrypted, uploaded to dedicated servers, and never shared with third parties.
Battery level
With your consent, we collect battery level information to optimise app performance and reduce battery consumption. Data is encrypted, uploaded to dedicated servers, and not shared with third parties.
Memory and crash data
With your consent, we collect memory, app service interaction, and crash information to analyse performance and improve your experience. Data is encrypted, uploaded to dedicated servers, and never shared with third parties.
Identity verification
With your consent, we use facial recognition for identity verification. Data is encrypted, uploaded to dedicated servers, and not shared with third parties. It strengthens verification to confirm the user is acting in person, and is automatically deleted after 14 days.
Fraud prevention
We request your advertising identifier to improve service quality and prevent fraud. We protect your personal information with appropriate security measures, comply with applicable laws, and use the identifier solely to improve services, deliver accurate experiences, and prevent fraudulent activity.
Our encryption promise: We apply highly confidential encryption technology when processing your information, and we maintain the highest standards of security during data transmission and storage.
Storage, Retention, and Disposal
- We use modern security tools — secure servers, firewalls, and encryption — to protect user information.
- You may set a complex password to keep your account access secure.
- We send verification codes to confirm your identity before account access.
- For service and regulatory purposes, we retain necessary user information for a reasonable period.
Sharing of Data
- We do not share personal identity information with other parties unless the law requires it or you have given consent.
- Through partners, the company may collect, retrieve, process, and use user personal data to provide better services.
Deleting Your Information
- To stop using the service and delete your account, send a request email to pipe@top-sunriser-credit.com.
- Provide your account information and relevant evidence for identity verification; we will then delete the account and related data.
Your Rights
- You have the right to understand, access, correct, and complain about how your personal information is processed.
- Before providing personal information, you have the right to obtain detailed information about its processing.
Your Consent
- You understand why providing personal information is necessary for the service.
- You authorise us to verify your information and to disclose it to government and regulatory authorities where required.
Our commitment: We comply with relevant laws and regulations at every stage of processing your personal information, safeguard your privacy rights, and uphold transparency and fairness.
Updates to This Policy
- We may update this privacy policy periodically and will notify users through the application, SMS, or email.
- Continuing to use our products and services indicates agreement with the updated terms.
Contact Us
If you have any questions, please feel free to reach out. We appreciate your understanding and cooperation.